Welcome to DWSD Customer Outreach Portal

The Detroit Water and Sewerage Department (DWSD) has been collaborating with its wholesale customers on a variety of issues through an outreach process since 1997. The effort encompasses a Water Technical Advisory Committee (TAC), a Wastewater Steering Committee and their related work groups that include staff from DWSD, wholesale water and wastewater customers, SEMCOG and MDEQ. This outreach portal is a resource for these groups and an information source for customers throughout DWSD's service area.



 Operation Clean Water Detroit 

RTB Performance Summary for May – October 2015…RTBs prevented more than 8.5 billion gallons of untreated discharges into our waterways to protect public health during the recreation season of 2015.


Infrastructure Reinvestment Yields Dividends for Detroit Area…Focused approach used by communities to improve water and sewer systems increases reliability and lowers the risk of future problems.


Sewer System Bears the Cost of Flushed Wipes…Pipe blockages, equipment damage and increased maintenance costs prompt DWSD, customer communities, and clean water and nonwoven industry associations to better guide and educate the public about the impacts of flushing wipes.



RTB Performance Report and Article Archive



Nov. 5, 2015 - Water TAC and Wastewater Steering Committee Work Group Briefs