Welcome to DWSD Customer Outreach Portal

The Detroit Water and Sewerage Department (DWSD) has been collaborating with its wholesale customers on a variety of issues through an outreach process since 1997. The effort encompasses a Water Technical Advisory Committee (TAC), a Wastewater Steering Committee and their related work groups that include staff from DWSD, wholesale water and wastewater customers, SEMCOG and MDEQ. This outreach portal is a resource for these groups and an information source for customers throughout DWSD's service area.

Our Aging Infrastructure, Part 1: The Big Picture on Infrastructure Renewal…DWSD and Metropolitan Detroit communities share nation-wide challenges to renew our water and sewer infrastructure.

2012 RTB Performance Annual Report…Compared to the wettest year on record in 2011, RTBs operated on 50 fewer days in 2012, preventing 4.74 billion gallons of combined sewer overflows and demonstrating how RTBs must respond to dramatically different wet weather conditions.

More Faces of Water…Retention Treatment Basin (RTB) operators maintain and operate treatment facilities that prevent combined sewer overflows to protect public health and our waterways.

April 22, 2013- Water TAC and Wastewater Steering Committee Work Group Briefs

The latest issue of DWSD's Customer Outreach newsletter In the Flow :