DWSD has been collaborating with its wholesale customers on a variety of issues through an outreach process since 1997. The effort encompasses a Water Technical Advisory Committee (TAC), a Wastewater Steering Committee and their related work groups that include staff from DWSD, wholesale water and wastewater customers, SEMCOG and MDEQ. This outreach portal was developed as a resource for these groups.
Collaborative Approach Benefits DWSD and Customers…Together, DWSD and its customers are implementing positive change that can be seen in measurable benefits to the infrastructure that keeps water flowing from our faucets and exiting our drains each day.
RTB Performance Summary for January – March 2012…RTBs continued to protect public health during the first quarter of 2012 operating when needed to prevent untreated discharges into our waterways.
2011 RTB Performance Annual Report…Record-setting levels of rain and snow in 2011 put southeast Michigan retention treatment basins (RTBs) to the test. Operators worked long hours to prevent 27.8 billion gallons of untreated CSOs from entering our waterways, demonstrating the critical role these facilities play in protecting public health.
Work Group Briefings
May 14, 2012- Water TAC and Wastewater Steering Committee Work Group Briefs
The latest issue of DWSD's Customer Outreach newsletter In the Flow :
Putting Rate Increases into Perspective explains the different factors impacting water rates in the Detroit system, why rates rise if sales decline, and how DWSD is currently reducing operating and capital investment costs to keep rate increases in check.